you can likely proceed to the order form by clicking here for chemicals and here for accessories if you are familiar with online ordering.
On-line ordering is easy! Click on a link to choose an item, return for more items if you would like or
continue on at the shopping cart to fill out your shipping
information, connect to a secure server and enter your credit card info,
then look for your merchandise to be delivered to your door step, usually within
three to five working days. It's also quite safe, as our secure server system encrypts
data using the latest SSL encryption technology. This technology is considered the
e-commerce standard for encryption and providing consumers and merchants the peace
of mind to buy and sell on-line.
If you've ordered on-line before, then you can likely proceed to the order form by clicking here for chemicals and here for accessories. If not, you might want to review the following information about the order form and the ordering process:
1) To use this On-line order form, type the correct information into the entry blanks on the forms. You can press the Tab key to move from one blank to the next, or simply click in the blank where you want to enter information and then begin typing.
2) Your information is gathered in stages to offer you maximum protection. First, you will choose an item by clicking on the Order It! link. This will put your item in your shopping cart, and allow you to change the quantity by clicking in the quantity box and changing the number; continue shopping by clicking on the "Continue Shopping" button or checkout by clicking on the "Go To Payments" button.
3) When ready to check out and you have clicked on the "Go To Payments" button, you will enter your shipping address and/or billing address and click on the gray button labeled "Continue".
4) Then you will verify the correct information, and click on the button labeled "SSL Secure Payment".
5) At this point, you will connect to the secure server for entering your credit card information. Again, the SSL encryption encodes your information so that only the server can decrypt it, protecting your credit card information. After entering your information, you will click on the button labeled "Submit Payment". The next step is receiving your merchandise at your doorstep!
6) Once your order is submitted, we'll receive it and send you an order confirmation via e-mail so you'll know your order is being processed. (Orders are usually processed and shipped within 24-48 hours. We'll let you know if any delays are to be expected in shipping your order.)
7) You can change your mind, or decide to wait at any time prior to clicking on the "Submit Payment" button, and no transactions will occur. Your shopping cart will be saved for approximately 12 hours.
Northcoast Spa & Hot Tub
9040 Osborne Drive
Mentor, Ohio 44060
1-888-SPA-CARE
1-888-772-2273